Meridian Freight
Routing intelligence that reclaimed 19 hours a week per planner
We embedded an AI co-pilot into the dispatch desk, turning a manual scheduling ritual into a guided, exception-only workflow.
Dispatchers spent most of their day rebuilding routes by hand whenever a shipment slipped. Decisions lived in spreadsheets and tribal knowledge, and no two planners worked the same way.
- Mapped the real decision flow on the dispatch floor before writing a line of code
- Deployed a constraint-aware routing model surfaced inside existing tools
- Designed an exception queue so planners only touch the 8% of routes that need judgment
